faq
common questions and answers
FAQ
Right here on my website! Click the “Shop” button at the top right corner to browse and purchase available artwork. I also sell my artwork at a local art gallery, KOBO, with two locations in Seattle, WA. At various times, I sell in-person at art shows. See which shows I’m attending in the “Upcoming Events” section located on my homepage.
I do. I will need to charge the shipping and handling fee accordingly. I might not be able to ship large pieces outside of the US. I will note the details regarding shipping in the shop.
There will be no returns or exchanges at this time.
I’m located in Washington state.
All my items will take 3-5 business days for processing (before shipping out). The time it takes the shipping service to deliver it to your door will depend on your location and the speed of the service that you select as the shipping method.
I use molds to create some of my clay work. Each piece is worked on after it comes out of a mold. I do my best to make it look similar but small details like the shape of a nose or hands might look different. If you are ordering a unique piece, you should receive what is on the website photo. There are no other duplicates.
Yes! Send me a message here (or email tomoko.suzuki@bosatsufactory.com) to provide me with as much details as possible and I will get back to you with my availability and pricing. I require 50% payment up front and 50% after completion of the project. Please note: I will retain licensing rights for all of my work. Any form of reproduction of my work is not allowed without my direct permission.
No. I retain licensing rights for all of my work. Any form of reproduction of my work is not allowed without my direct permission.